Policies and Terms of Use

Cancellation Policy

Due to the nature of my business, I am unable to accommodate multiple cancellations. I allow a one-time cancellation for every appointment booked. This means, if you book an appointment, you can reschedule it once at no charge. If you need to reschedule beyond that, there is a $25.00 service fee. Once payment has been received, the cost of the reading is non-refundable. 

Booking Policy

New Appointment Procedures Effective November 25, 2013 for Personal One to One Psychic Readings (Phone or In Person): 

At this time, the wait for an in person or phone reading with Thomas John exceeds a year. Thomas can no longer keep up with the demand for one on one readings. If you wish to book a personal reading with Thomas John, the wait for a reading is about 1-1 1/2 years. To request a personal reading, you may simply fill out the form at http://www.mediumthomas.com/en/2012-08-30-09-07-16.html. If you choose to pay for the reading now, you will lock in the price point that his readings are currently at and placed on the priority appointment scheduling list. If you do not pay for the reading now, you will be contacted at a future date for your reading and the fee will be consistent with what his fee is at that time. If you request a reading and opt to pay later, you will be contacted as appointment slots become available. 

Spirit Circles:  

These are intimate, intensive 90 minute sessions with Thomas John that are conducted in a group format of between 10 and 15 people in Thomas' office in NYC. Note: You must be able to meet in NYC to purchase this. During this experience, everyone in the group receives guidance and information from their angels, spirit guides, and loved ones, and there is the opportunity to ask one to two questions. As of April 2014, these circles will be conducted on a weekly basis, and we anticipate the wait for a Spirit Circle appointment will be 3-4 months, much less than the wait for a personal one to one in person or phone appointment. 

Emergency Readings:

Thomas John offers phone (sometimes in-person) emergency readings on a limited basis at a higher rate of $500 per hour. An emergency reading is typically scheduled within 4-6 weeks depending on his current schedule and availability. Sometimes it is possible to receive a sooner appointment. An in-person emergency reading may be available at the rate of $525 per hour.

Inner Circle Membership: 

A membership in Thomas’ inner circle is the BEST way to stay in contact with Thomas. Membership is for twelve months FROM the date of enrollment, so you can enroll at ANY TIME! Memberships are limited enrollment basis, as Thomas takes a special interest in all Inner Circle members. Further details

Professional Boundaries

The relationship you have with your psychic is a professional relationship and Thomas maintains strict professional boundaries during and after your work together. Considerable experience shows that when boundaries blur, the hard-won benefits and insights, as well as the accuracy, of future readings, can be lost.

Confidentiality

Readings are conducted in a confidential manner. Details of any readings will never be disclosed to a third party. For this reason, Thomas is unable to correspond about the details of another’s reading, including readings of your spouse or loved ones.

Terms of Service

The following Terms of Service apply to psychic medium services and readings rendered to the Client by Thomas John, whether in a group or individual setting.  All such services are referred to herein as the “session,” and these Terms of Service pertain to any session performed by Thomas John for the Client at any time.  As used herein, “Thomas John” refers to Thomas John personally, his agents, and any entity controlled by him.  Under these Terms of Service, Client agrees to release and indemnify Thomas John of liability for any and all legal claims that arise from the conduct of the session. 

Client has read and understood these terms and specifically agrees that:

1.      Client is 18 years of age or older.

 

2.      Thomas John reserves the right to refuse service to any individual for any reason.

 

3.      All services offered by Thomas John are solely for entertainment, educational and/or spiritual purposes. Thomas John does not diagnose or treat medical or psychological ailments, offer medical advice, prescribe drugs, or perform medical procedures on any animal or human.

 

4.      Payment for services is based on an amount of time spent preparing for and rendering services.  Results are not guaranteed.  Thomas John specifically disclaims responsibility for the ability or inability to contact specific spirits, a specific number of spirits, or to have specific spiritual questions answered at a session.

 

5.      Information received by Thomas John in the course of a session may be highly confidential and sensitive and Thomas John disclaims liability for any adverse effect that disclosure of such information may have.  Client releases Thomas John for any and all liability related to the content disclosed in the course of any session.  After a session, Thomas John will not distribute or disclose such information without Client consent, and agrees to maintain such information in confidence.  However, during a session, it is the nature of the services that such information is disclosed.  Particularly in the group setting, Client agrees that such information may be shared with or disclosed to third parties.

 

6.      Thomas John accepts no responsibility for actions taken by any Client prior to or subsequent to any session, whether or not such actions purport to be taken in reliance on information received at a session.  Client agrees to release and indemnify Thomas John for liability for actions taken by the Client or third parties resulting from the information disclosed in any session.

 

 

 

Important Notes

- Please be sure to set your email settings/spam filters to accept emails from This email address is being protected from spambots. You need JavaScript enabled to view it.

- At the appointed time for your reading, you will receive a telephone call from Thomas and he will conduct your reading. If you are unavailable or do not answer your phone, your reading must be rescheduled to a future time.

- Once payment has been received, the cost of the reading is non-refundable.

- For psychic readings, please prepare a list of questions or areas you would like Thomas John to cover during your reading.

- The use of a speaker phone is NOT allowed during readings.

- Cell phones are also discouraged.

- Please note: Occasionally, it is necessary to reschedule appointments due to last-minute changes on Thomas' calendar. In addition, Thomas does not conduct readings when he is feeling under the weather or during severe weather conditions. We apologize, in advance, for any inconvenience that may be caused by the necessity to reschedule appointments.